Success Stories | Hublet's Customers

How the Libraries of Rome are redefining digital access with Hublet

Written by Thao Le | 28 January 2025 14:19:06 Z

When the Libraries of Rome set out to modernise their digital services, they wanted something that went beyond the traditional computer stations. They envisioned a library where patrons could enjoy flexible, user-friendly, and accessible technology that kept up with the times. That’s where Hublet Solution came in, revolutionising the way their visitors interact with digital resources.

 

The Challenge: Stuck in One Spot

Before Hublet, library users had to rely on stationary desktop computers. While effective, these setups had their downsides:

  • Limited Mobility: Desktops tied users to specific areas, making the library experience less dynamic.
  • Accessibility Gaps: Many patrons, especially those without internet at home, depended heavily on library resources, but the limited options weren’t always ideal.
  • High Maintenance Costs: Broken keyboards, faulty monitors, and outdated hardware meant constant repairs and rising expenses.

Clearly, it was time for an upgrade.

 

 

Why Patrons Love It

"Tablets make everything much easier," says Marialaura Staniscia, who oversees public services at the Guglielmo Marconi Library. "Access is much faster, and getting online is quicker."

The freedom to move around the library while staying connected has been a game-changer. Patrons can browse the internet, use study apps, or read eBooks wherever they feel most comfortable.

One patron, Ronny, shared: "I love using the tablets to read newspapers online. It feels like a modern twist on an old tradition. You have access to newspapers and magazines every day, and it’s incredibly convenient."

 

 

The Results Speak for Themselves

Since rolling out Hublet in 10 branches, the response has been overwhelmingly positive:

  • Tablet Usage Is Booming: Patrons love the self-service model and flexibility.
  • Operational Efficiency Is Up: Staff spend less time troubleshooting, freeing them to focus on other tasks.
  • User Privacy Handled: Tablets erase data after every use—peace of mind for everyone involved.
  • Self-disinfecting: Tablets are simple to clean, their Fotonit coating kills 99% of bacteria with normal light.

 With such success, the Libraries of Rome plan to expand Hublet Solution to even more branches. They’re also exploring creative uses for Hublet Profiles, such as parental controls for teenagers, ensuring the service continues to grow alongside their patrons’ needs.

 

A Modern Library for a Modern Audience

By adopting Hublet Solution, the Libraries of Rome have positioned themselves as leaders in digital inclusion and user-focused innovation. They’ve created a library experience that’s flexible, efficient, and welcoming for all.

As Marialaura Staniscia puts it: "The experience has been positive, and we would definitely recommend Hublet to others. It’s versatile, easy to use, and appeals to younger audiences—adding real value to what we offer."

 

 

 

Libraries of Rome became valued Hublet customers in 2023 through our trusted sales partner in Italy, ISNG.